AFD Environmental and Social Complaints Mechanism Benchmark | Accountability Console
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AFD Environmental and Social Complaints Mechanism

May the complaint be filed in any language?

No

Benchmark Category

Languages of the complaint

Date of Policy Review

Mar, 2018

Page Updated On:

May 12, 2021

Notes

Complaints may be submitted in French, English, or in one of the official languages of AFD’s countries of operation.

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review