Benchmark Values | Accountability Console

IAM Benchmark Report

For reports with multiple IAMs, please scroll to the right to see all values.

Category	Question	IFC CAO	EIB CM	AFD ESCM	DEG/FMO/PR ICM	EBRD IPAM	AfDB IRM	IDB MICI	OPIC OA	WB Panel	EBRD PCM	UNDP SECU	ADB SPF CRP	UNDP SRM
Budget and Legal Advice	Does the IAM prepare its own budget?	Yes	Unknown	Yes	No	Yes	Yes	Yes	Unknown	Other	Yes	Unknown	Other	Unknown
Budget and Legal Advice	Is the IAM's budget approved by the Board?	Yes	Unknown	Unknown	Unknown	Yes	Yes	Yes	Unknown	Unknown	Unknown	Unknown	Other	Unknown
Budget and Legal Advice	May the IAM request additional funds if needed?		Unknown	Unknown	Unknown	Other	Other	Yes	Unknown	Unknown	Unknown	Unknown	Other	Unknown
Compliance review findings or recommendations	Are complainants informed of draft findings before a report is made to the President/Board?		Other	No	Yes	Yes	Yes	Yes	No	No	Yes	Yes	Yes	Other
Compliance review findings or recommendations	Are draft findings made available to management?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	Yes	Yes	Yes	Other
Compliance review findings or recommendations	Are draft findings made available to the complainant?	Yes	Other	No	Yes	Yes	Yes	Yes	No	N/A	Yes	Yes	Yes	Other
Compliance review findings or recommendations	Are draft recommendations made available to management?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	Yes	Yes	N/A	Other
Compliance review findings or recommendations	Are draft recommendations made available to the complainants?	Yes	Other	No	Yes	Yes	Yes	Yes	No	N/A	Yes	Yes	N/A	Other
Compliance review findings or recommendations	May complainants make comments on draft findings?	Yes	Other	No	Yes	Yes	Yes	Yes	No	N/A	Yes	Yes	Yes	Other
Compliance review findings or recommendations	May complainants make comments on draft recommendations?	Yes	Other	No	No	Yes	Yes	Yes	No	N/A	Yes	Yes	N/A	Other
Compliance review findings or recommendations	May management make comments on draft findings?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	Yes	Yes	Yes	Other
Compliance review findings or recommendations	May management make comments on draft recommendations?	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes	N/A	Yes	Yes	N/A	Other
Confidentiality of complainants and their information	Are the parties' confidential documents protected from disclosure?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other	Yes	Unknown
Confidentiality of complainants and their information	Is the IAM bound by the institution's confidentiality/disclosure policies?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Unknown
Confidentiality of complainants and their information	Is there a timely opportunity to withdraw a complaint if it cannot be kept confidential?		Unknown	Yes	Unknown	Yes	Yes	Unknown	Unknown	Unknown	Yes	Unknown	N/A	Unknown
Confidentiality of complainants and their information	May a complainant request confidentiality?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Confidentiality of complainants and their information	May complaints be filed anonymously?	Yes	No	No	No	No	No	No	No	No	No	No	No	No
Confidentiality of complainants and their information	Must a request be made for confidentiality?		Yes	Yes	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes
Decision-making Authority During the IAM's Process	Does the IAM decide eligibility independent of institution staff?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Decision-making Authority During the IAM's Process	Does the IAM decide eligibility independent of the Board?	Yes	Yes	Yes	Yes	Yes	Yes	Other	Yes	No	Yes	Yes	Other	Yes
Decision-making Authority During the IAM's Process	Does the IAM decide eligibility independent of the President?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes
Decision-making Authority During the IAM's Process	Does the IAM issue follow-up monitoring reports independently?			Yes	Yes	Yes	Yes	No	Yes	Other	Yes	Yes	Other	No
Decision-making Authority During the IAM's Process	Does the IAM report on outcomes independent of institution staff?		Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Decision-making Authority During the IAM's Process	Does the IAM report on outcomes independent of the Board?		Yes	Yes	Yes	Yes	Yes	Other	Yes	Yes	Yes	Yes	Other	Yes
Decision-making Authority During the IAM's Process	Does the IAM report on outcomes independent of the President?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Decision-making Authority During the IAM's Process	Does the mechanism require Pres/management approval at any stage in the process?	No	Yes	No	No	No	No	No	Yes	No	Yes	Yes	Yes	Yes
Decision-making Authority During the IAM's Process	To whom does the IAM report (in terms of information re and approval of reports)?		Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other
Delivery of the complaint	If sent by fax or email, must an original copy of the complaint be sent by mail?		No	No	No	No	No	No	No	No	No	No	No	No
Delivery of the complaint	May the complaint be delivered at the institution's regional, country, or local office?	No	Yes	Yes	Unknown	Yes	Yes	Yes	Unknown	Yes	Yes	Unknown	Yes	Yes
Delivery of the complaint	May the complaint be delivered at the local/Country Office level?		Yes	Yes	Unknown	Yes	Yes	Yes	Unknown	Yes	Yes	Unknown	Yes	Yes
Delivery of the complaint	May the complaint be delivered by mail?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Delivery of the complaint	May the complaint be delivered in person?	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Yes
Delivery of the complaint	May the complaint be delivered through email?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Determination of which function to use	How long does it take to determine which function to use?		Other	Unknown	Unknown	Other	Other	Other	Other	Other	Other	Other	Other	Other
Determination of which function to use	Who determines eligibility to use the Compliance function?		Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other
Determination of which function to use	Who determines eligibility to use the Dispute Resolution/Problem-Solving function?		Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other
Determination of which function to use	Who determines whether to use the Advisory function?		Other	N/A	N/A	Other	Other	N/A	N/A	Other	N/A	Other	N/A	Other
Eligibility requirements	May a complaint request use of a specific function (compliance or dispute resolution)?	Yes	Yes	Unknown	No	Yes	Yes	Yes	Yes	Other	Yes	Yes	Yes	Yes
Eligibility requirements	May the IAM waive a prior attempted resolution requirement if dangerous or futile?	N/A	Yes	Yes	Other	Yes	Yes	Other	Yes	Unknown	Yes	N/A	Unknown	Yes
Eligibility requirements	Must a representative explain why no one in the community can represent the complainants?		No	No	No	No	No	No	No	Yes	No	No	Yes	No
Eligibility requirements	Must a representative present written confirmation of authority of the complainants?	No	No		Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Eligibility requirements	Must the claim suggest remedies?		Other	No	No	No	No	No	No	No	Other	No	Other	No
Eligibility requirements	Must the complaint allege causal links between the institution's noncompliance and the harm?	No	No	No	No	No	No	Yes	No	Yes	No	Yes	No	No
Eligibility requirements	Must the complaint allege material harm?	No	No	No	Yes	Other	No	Yes	No	Yes	No	No	Yes	No
Eligibility requirements	Must the complaint allege specific violations of the institution's policies and procedures?	No	No	No	No	No	No	Other	No	No	Other	Other	No	No
Eligibility requirements	Must the complaint describe attempts to resolve concerns with other relevant parties as well?	No	No	Yes	Other	Other	Other	No	Other	Yes	Other	No	No	Other
Eligibility requirements	Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?	No	Other	Other	Other	Other	Other	Yes	Other	Yes	Other	No	Yes	Other
Eligibility requirements	Must the complaint list all of the complainants?	No	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	No
Form of a complaint	Is a model or online form for the complaint provided by the mechanism?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Form of a complaint	Must the complaint be in writing?	Yes	Yes	Yes	Yes	Yes	Other	Yes	Yes	Yes	Yes	No	Yes	No
Functions	Does the IAM have a Compliance Review function?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Functions	Does the IAM have a Dispute Resolution or Problem-Solving function?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	No	Yes	Yes
Functions	Does the IAM have an Advisory function?	Yes	Yes	No	No	Yes	Yes	No	Unknown	Yes	No	Yes	No	Other
IAM Reporting Structure	To whom does the IAM report (within the inst. organizational structure)?	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other
IAM Staff	Are IAM recruitment decisions made by the IAM director?	Yes	No	No	N/A	Yes	Yes	Other	Other	No	No	No	Other	N/A
IAM Staff	Are IAM staff members, including the head/director, function principals, or panel members (for mechanisms using the roster model), forbidden from working on projects with a conflict of interest?		Yes	Unknown	Unknown	Yes	Yes	Yes	Unknown	Yes	Unknown	Yes	Unknown	Yes
IAM Staff	Does management or the Board have say over selection and approval of additional staff?	No	Unknown	Unknown	Unknown	No	No	No	Unknown	Unknown	Unknown	No	Yes	Yes
IAM Staff	Does management/the President have a say in hiring the head/director?	Yes	Unknown	Other	N/A	Yes	Yes	Unknown	Yes	Yes	Other	No	Yes	N/A
IAM Staff	Does the Board have a say in hiring the head/director?	Yes	Unknown	Other	N/A	Yes	Yes	Yes	Yes	Yes	No	No	Yes	N/A
IAM Staff	Does the IAM have a dedicated head or director?	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
IAM Staff	Does the IAM have dedicated staff in addition to the head/director?	Yes	Yes	Unknown	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
IAM Staff	Does the IAM have full time staff (can include the director)?	Yes	Unknown	Yes	No	Unknown	Unknown	Yes	Unknown	Yes	Yes	Unknown	Yes	No
IAM Staff	Is there a bar on IAM staff having worked for the institution previously? How long?	No	No	No	N/A	No	No	Yes	No	Unknown	No	No	Other	No
IAM Staff	Is there a bar on the head/director, function principals, or panel members (for mechanisms using the roster model) having worked for the institution previously? How long?		No	No	N/A	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes	N/A
IAM Staff	Is there a time limit on the contract for the head or director?	Yes	Unknown	Unknown	N/A	Yes	Yes	Yes	No	Yes	Yes	No	Yes	N/A
IAM Staff	May IAM staff be employed by the institution after working for mechanism?	Other	Unknown	Unknown	N/A	Other	Other	Other	Unknown	Other	Other	Unknown	Yes	Yes
Initial screening and response to a complaint	Does the complainant have a time period to respond to a rejected complaint?		Unknown	Unknown	Other	Other	Unknown	Other	Unknown	Unknown	Other	Unknown	Unknown	Yes
Initial screening and response to a complaint	Does the IAM inform complainants why their complaints failed?	Yes	Yes	Yes	Yes	Other	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Initial screening and response to a complaint	If the complaint is outside the IAM's scope, will it be referred to another department?	Yes		Yes	Yes	Yes	Unknown	Yes	Unknown	Unknown	Yes	Yes	Yes	Unknown
Initial screening and response to a complaint	Is there an immediate acknowledgement that the complaint has been received (within 5 days)?	Yes	No	Yes	Yes	No	No	Yes	Yes	No	Yes	Yes	Yes	Yes
Initial screening and response to a complaint	Is the relevant department given an opportunity to cure the concern?	Yes	Other	Unknown	Unknown	Other	Other	Yes	Yes	Yes	Other	Unknown	Yes	Yes
Initial screening and response to a complaint	May the complainant submit a revised complaint later in the process?	Yes	Yes	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Yes	Yes	Unknown
Initial screening and response to a complaint	Upon submission of the revised complaint, will the process begin again?		Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	No	Other	Yes	Unknown
Initial screening and response to a complaint	Will the IAM seek additional information if the complaint is incomplete?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Investigation authority during compliance review	Does the IAM have independent authority to appoint investigators?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Investigation authority during compliance review	Does the IAM have the independent authority to accept and conduct CR?	Yes	Other	Yes	Yes	Yes	Yes	No	Yes	No	Yes	Yes	No	Other
Investigation authority during compliance review	Is a standard time frame or limit established for the CR investigation phase?		Yes	No	No	Yes	No	Yes	Yes	Yes	No	No	No	Other
Investigation authority during compliance review	May the IAM interview relevant government or project officials?		Yes	Unknown	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Other
Investigation authority during compliance review	May the IAM interview relevant staff of the financial institution?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Investigation authority during compliance review	May the IAM request all relevant documents?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Judicial and Parallel Proceedings	May past or ongoing judicial, non-judicial, or IAM proceedings affect accessibility to the IAM?	Yes	Yes		Yes	Yes	No	Other	No	No	Other	No	No	No
Judicial and Parallel Proceedings	May the IAM jointly address complaints regarding the same project with another IAM?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Languages of the complaint	By default, will the IAM respond in the language of the request?	Yes	Yes	Other	No	Other	Other	No	Other	Other	Yes	Yes	Unknown	Other
Languages of the complaint	Can translation of a complaint delay the IAM's timeframe?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Unknown
Languages of the complaint	May the complaint be filed in any language?	Yes	No	No	Yes	Other	Yes	Yes	Yes	Yes	No	Yes	No	Yes
Monitoring and Follow-up of Outcomes of IAM Process	Are follow-up reports made public?		Unknown	No	Yes	Yes	Other	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Monitoring and Follow-up of Outcomes of IAM Process	Is there a frequency with which follow up reports must be released?		No	Yes	No	Yes	Other	Yes	Other	Unknown	Yes	Unknown	Yes	Yes
Monitoring and Follow-up of Outcomes of IAM Process	May the IAM monitor implementation of changes?	Yes	Yes	Yes	Other	Yes	Yes	Yes	Other	Other	Yes	Yes	Yes	Yes
Monitoring and Follow-up of Outcomes of IAM Process	May the IAM report on the follow-up monitoring?		Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Other	Yes	Yes	Yes	Yes
Operational Independence	Does the IAM have its own office?		No	No	No	Yes	Yes	Yes	Yes	Yes	No	No	Yes	No
Operational Independence	Does the IAM have its own staff?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Outcomes of the Compliance Review Process	Are the IAM's recommendations or findings made public after decision is made?	Yes	Yes	Other	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other	Other
Outcomes of the Compliance Review Process	Does extension of an investigation require approval of the head of the institution?		No	No	No	No	Other	No	No	No	No	No	No	Other
Outcomes of the Compliance Review Process	May the IAM conduct a site visit to communicate outcomes to the complainants?	None	No	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Yes	Unknown	Unknown	Unknown	Other
Outcomes of the Compliance Review Process	May the IAM make findings during compliance review?		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Outcomes of the Compliance Review Process	May the IAM make recommendations to address areas of non-compliance?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes	Unknown	Other
Outcomes of the Compliance Review Process	May the investigation be extended beyond the established time frame if necessary?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Preparation of the complaint	Will staff from the IAM meet with potential complainants?	Yes	Unknown	Unknown	Unknown	Yes	Yes	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown
Preparation of the complaint	Will the IAM provide support in drafting or bringing a complaint?	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Unknown	Unknown	Unknown
Project-related scope and limitations of the IAM	May a complaint be brought against potential harm by an existing project?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Project-related scope and limitations of the IAM	May the IAM accept a complaint against multiple projects?		Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Yes	Unknown	Unknown	Unknown	Unknown	Unknown
Project-related scope and limitations of the IAM	May the IAM investigate project implementers (e.g., contractors)?	Other	No	No	No	No	No	No	No	No	No	Unknown	No	N/A
Project-related scope and limitations of the IAM	May the IAM investigate project sponsors (clients)?	Other	No	No	No	No	No	No	No	No	No	Unknown	No	N/A
Project-related scope and limitations of the IAM	May the IAM recommend suspension of the project?	Yes	Other	No	Unknown	Yes	Yes	Yes	No	No	Other	Yes	Yes	Unknown
Project-related scope and limitations of the IAM	Must the complaint be brought for direct harm by the institution?		No	No	No	No	No	Yes	No	No	No	Yes	Yes	No
Public Access to the IAM/Outreach	Are annual reports published on the website?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Unknown
Public Access to the IAM/Outreach	Are documents on the website available in multiple languages?		Yes	Yes	Yes	Yes	Other	Yes	Yes	Yes	Yes	Other	Yes	Yes
Public Access to the IAM/Outreach	Are guides or information about the IAM distributed in the institution's areas of project operation?		Yes	Yes	Unknown	Other	Yes	Yes	Yes	Yes	Yes	Unknown	Yes	Yes
Public Access to the IAM/Outreach	Are guides published in multiple languages?		Yes	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Public Access to the IAM/Outreach	Does the IAM have an official website?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Public Access to the IAM/Outreach	Does the IAM issue its own press releases and media communications?	Yes	Unknown	Unknown	Unknown	Unknown	Yes	Yes	Unknown	Yes	Unknown	Other	Yes	Unknown
Public Access to the IAM/Outreach	Does the IAM publish guides for how it may be used?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Public Access to the IAM/Outreach	Does the policy require that information be distributed to project sponsors re the IAM?		No	No	No	No	Yes	No	Yes	Other	Yes	No	Yes	No
Public Access to the IAM/Outreach	Does the website provide documents related to the IAM's operations?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Public Access to the IAM/Outreach	Does the website provide updates on ongoing cases?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Public Access to the IAM/Outreach	Is information about the mechanism available at the institution's national or local offices?		Yes	Yes	Unknown	Other	Unknown	Yes	Unknown	Unknown	Yes	Yes	Yes	Yes
Public Access to the IAM/Outreach	Is the IAM able to hold public meetings to inform people about the existence of the IAM?	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Unknown	Yes	Yes	Unknown	Yes	Unknown
Refiling of Complaints/Additional Complaints	Does the IAM's policy require new information to file a new complaint?	Yes	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Refiling of Complaints/Additional Complaints	May additional complaints be filed on the same case or project?	Yes	Yes	Yes	Unknown	Yes	Unknown	Unknown	Unknown	Unknown	Yes	Unknown	Yes	Unknown
Refiling of Complaints/Additional Complaints	May rejected complaints be revised and refiled?	Yes	Unknown	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Refiling of Complaints/Additional Complaints	Must the new information have been unknown or unavailable at the time of earlier filing?	No	No		Unknown	Yes	Yes	Yes	No	Yes	Yes	Unknown	Yes	Yes
Right to Appeal	Is there a right to appeal the outcome to an independent higher authority?	No	Yes	No	No	No	No	No	No	No	No	No	No	No
Sequencing issues - for IAMs with dual functions	If both DR and CR are chosen, are the functions sequenced?	Yes	Yes	Unknown	Yes	Yes	Other	Yes	Yes	Yes	Yes	No	Yes	No
Sequencing issues - for IAMs with dual functions	If CR is sought, must DR occur first?	No	No	No	No	No	No	No	No	No	No	No	No	No
Sequencing issues - for IAMs with dual functions	May complainants directly request compliance review?	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Sequencing issues - for IAMs with dual functions	May complainants directly request dispute resolution?	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Sequencing issues - for IAMs with dual functions	May the institution's Board of Directors request compliance review?	Yes	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Yes	Yes	Unknown	Unknown	Yes	Other
Sequencing issues - for IAMs with dual functions	May the institution's management or the President request compliance review?	Yes	Yes	Unknown	Unknown	Unknown	Unknown	Unknown	Yes	Unknown	Unknown	Yes	Unknown	Other
Sequencing issues - for IAMs with dual functions	May the two functions take place simultaneously?	No	No	Unknown	No	No	Yes	No	No	No	No	Yes	No	Yes
Sequencing issues - for IAMs with dual functions	Must the President and/or Board approve transfer to the compliance review function from dispute resolution?	No	No	No	No	No	No	Yes	No	No	No	No	Yes	N/A
Sequencing issues - for IAMs with dual functions	Will having gone through dispute resolution satisfy eligibility req of good faith effort to resolve for compliance review?		Other	No	No	No	No	No	N/A	No	N/A	N/A	No	Other
Site visits	Are site visits allowed as part of the review of the eligibility investigation?	Yes	Yes	Yes	Other	Yes	Yes	Yes	Unknown	Yes	Yes	Unknown	Unknown	Unknown
Site visits	Does the IAM have authority to conduct site visits in the investigation stage?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Site visits	Does the IAM have to receive consent from the government for site visits?	No	Unknown	Unknown	Unknown	No	Unknown	Yes	Unknown	Yes	Unknown	Unknown	Yes	Unknown
Site visits	Is at least one site visit at some stage required?	Yes	No	No	No	No	No	No	No	No	No	Yes	No	No
Site visits	May site visits be conducted without government or opposing party presence?	Yes	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown	Unknown
Staffing of Panelists/Experts	Are Panelists/Experts forbidden from working on projects with a conflict of interest?		Yes	Yes	Unknown	Yes	N/A	Yes	Unknown	Yes	Yes	Yes	Yes	N/A
Staffing of Panelists/Experts	Does the Board approve the hiring of Panelists/Experts?		No	Unknown	Yes	No	N/A	No	No	Yes	Yes	No	Yes	N/A
Staffing of Panelists/Experts	Does the IAM select and approve the hiring of Panelists/Experts?		Yes	Unknown	No	Yes	N/A	Yes	Yes	No	No	No	No	N/A
Staffing of Panelists/Experts	Does the IAM use a Panel model/Roster of Experts model to conduct mechanism functions?		Other	Yes	Yes	Other	No	Other	Other	Yes	Yes	Unknown	Yes	No
Staffing of Panelists/Experts	Does the President have a say over hiring of Panelists/Experts?		No	Unknown	No	No	N/A	No	No	Yes	Yes	No	Yes	N/A
Staffing of Panelists/Experts	Do external stakeholders have a say in the selection and approval of Panelists/Experts?		No	Unknown	Yes	No	N/A	No	No	No	Yes	No	No	N/A
Staffing of Panelists/Experts	Is there a bar on Panelists/Experts having worked for the institution previously? How long?		No	Unknown	Yes	No	N/A	Other	Yes	Yes	Yes	No	Yes	N/A
Staffing of Panelists/Experts	Is there a time limit on the contracts of the Panelists/Experts?		No	No	Yes	No	N/A	No	No	Yes	Yes	No	Yes	N/A
Staffing of Panelists/Experts	May Panelists/Experts be employed by the institution after working for the IAM? After how long?		Unknown	Unknown	Yes	Unknown	N/A	Unknown	Unknown	No	No	Unknown	No	N/A
Staffing of Panelists/Experts	May the Panelists/Experts be removed by the Board without cause?		Unknown	Unknown	Unknown	Unknown	N/A	Unknown	Unknown	No	No	Unknown	No	N/A
Supplemental information and responses	May oral argument be used in support of a complaint?		Yes	Unknown	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Yes	Yes
Supplemental information and responses	May the IAM request additional information from the complainant?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Supplemental information and responses	May the IAM request and consider outside information?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Unknown
Timeline for Handling Claims (in business days unless noted wth "*")	By when must a decision be made regarding eligibility?		Other	Unknown	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other
Timeline for Handling Claims (in business days unless noted wth "*")	Does the IAM have policies governing time delays?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Training	Is there regular training of institution staff at headquarters regarding the IAM?		Yes	Yes	Unknown	Yes	Yes	Unknown	Unknown	Other	Yes	Unknown	Yes	Unknown
Training	Is there regular training of resident office staff regarding the IAM?		Yes	Yes	Unknown	Yes	Other	Unknown	Unknown	Other	Yes	Unknown	Yes	Unknown
Transparency	Are final compliance reports of the IAM made public?	Yes	Yes	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Transparency	Are final dispute resolution reports of the IAM made public?	Yes	Yes	Other	Yes	Yes	Yes	Yes	Yes	Other	Other	Unknown	Yes	Unknown
Transparency	Are monitoring reports made public?		Unknown	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Transparency	Are the complaints themselves made public?	Other	Yes	No	No	Yes	Yes	Yes	Unknown	Yes	Yes	Yes	Yes	Unknown
Transparency	Are the IAM's compliance eligibility reports made public?	Yes	Yes	No	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Other
Transparency	Are the IAM's dispute resolution eligibility reports made public?	Yes	Yes	No	No	Yes	Yes	Yes	Yes	Other	Yes	Other	Yes	Unknown
Transparency	Is there a public registry of all complaints found eligible?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Transparency	Is there a public registry of all complaints submitted?	Yes	Yes	No	No	No	Yes	Yes	Yes	Yes	No	No	Yes	Unknown
When to bring the complaint	Is there a time frame within which a complaint must be brought?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
When to bring the complaint	May a complaint be brought after full disbursal of funds?		Yes	Yes	No	Yes	Yes	Yes	Yes	Yes	Yes	Other	Yes	Other
When to bring the complaint	May a complaint be brought before a project is approved by the institution's Board?	No	Other	Unknown	Yes	Other	Yes	No	Yes	Yes	Other	No	Yes	Yes
Who determines eligibility	How long does the IAM take to determine eligibility for further review?		Other	Unknown	Other	Other	Other	Other	Other	Other	Other	Other	Other	Other
Who may bring a complaint to the IAM?	Are there requirements for a representative to file on behalf of complainants?		No	Yes	Yes	No	No	No	No	Yes	No	No	Yes	No
Who may bring a complaint to the IAM?	For a non-local representative to bring a complaint, must there be a showing of no adequate local representation?	No	No	No	No	No	No	No	No	Yes	No	No	Yes	No
Who may bring a complaint to the IAM?	May an individual bring a complaint? What is the minimum number of complainants?	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	No	Yes	Yes	No	Yes
Who may bring a complaint to the IAM?	May a representative file a complaint on behalf of affected person?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Who may bring a complaint to the IAM?	Must the complainant live in a project area?	No	No	No	No	No	No	No	No	No	No	No	No	No
Who may bring a complaint to the IAM?	Must the complainant live in the country of the project at issue?		No	No	No	No	No	Yes	No	Yes	No	No	No	No

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