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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


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World Bank Panel Complaints IAM Country Date Filed Status
Bogota Urban Services Project WB Panel Colombia 30/10/2007 Closed Without Outputs
Cartagena Water Supply, Sewerage and Environmental Management Project WB Panel Colombia 20/04/2004 Closed With Outputs
Central Asia South Asia Electricity Transmission and Trade Project (CASA-1000) WB Panel Afghanistan, Kyrgyzstan, Pakistan, Tajikistan 21/04/2014 Closed Without Outputs
Coal Sector Mitigation Project and Coal Sector Rehabitation Project WB Panel India 21/06/2001 Closed With Outputs
Development Forestry Sector Management Project WB Panel Liberia 24/09/2010 Closed With Outputs Outside Process
Energy Loss Reduction Project (Rogun HPP, Tajikistan) WB Panel Tajikistan, Uzbekistan 08/10/2010 Closed Without Outputs
Eskom Investment Support Project WB Panel South Africa 06/04/2010 Closed With Outputs
Export Development Project (not registered) WB Panel Kenya 21/04/2009 Closed Without Outputs
Financing of Hydroelectric Dams in the Bio Bio River (not registered) WB Panel Chile 17/11/1995 Closed Without Outputs
Floods Emergency Recovery Project (P152018) WB Panel Serbia 08/09/2015 Closed Without Outputs
Forest Concession Management and Control Pilot Project WB Panel Cambodia 28/01/2005 Closed With Outputs
Giza North Power Project WB Panel Egypt 21/02/2013 Closed With Outputs Outside Process
Governance Promotion Adjustment Loan WB Panel Papua New Guinea 06/12/2001 Closed Without Outputs
Greater Beirut Water Supply Project WB Panel Lebanon 04/11/2010 Closed With Outputs Outside Process
Haiti Mining Dialogue Technical Assistance WB Panel Haiti 07/01/2015 Closed Without Outputs
Integrated Disaster and Land Management WB Panel Togo 04/02/2015 Closed Without Outputs
Itaparica Resettlement and Irrigation Project WB Panel Brazil 12/03/1997 Closed Without Outputs
Kenya Energy Sector Recovery Project WB Panel Kenya 10/05/2012 Closed With Outputs Outside Process
Kosovo Power Project (Proposed) WB Panel Kosovo 29/03/2012 Closed Without Outputs
Lake Victoria Environmental Management Project WB Panel Kenya 12/10/1999 Closed With Outputs
Lima Urban Transport Project WB Panel Peru 01/10/2009 Closed With Outputs
Madhya Pradesh Water Sector Restructuring Project, 1st request WB Panel India 31/08/2010 Closed Without Outputs
Manila Second Sewerage Project (MSSP) WB Panel Philippines 26/09/2003 Closed Without Outputs
Mine Closure, Environment and Socio-Economic Regeneration Project (Not Registered) WB Panel Romania 02/07/2013 Closed Without Outputs
Mining Development and Environmental Control Assistance Project WB Panel Ecuador 13/12/1999 Closed With Outputs
Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing WB Panel Mongolia 10/02/2015 Closed Without Outputs
Mumbai Urban Transport Project WB Panel India 28/04/2004 Closed With Outputs
NTPC I Power Generation Project WB Panel India 01/05/1997 Closed With Outputs
National Drainage Program Project WB Panel Pakistan 10/09/2004 Closed With Outputs
Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta) WB Panel Argentina, Paraguay 17/05/2002 Closed With Outputs
Parana Biodiversity Project WB Panel Brazil 10/07/2006 Closed With Outputs Outside Process
Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project WB Panel Chad 22/03/2001 Closed With Outputs
Phase 1B of Lesotho Highlands Water Project, 1st Request WB Panel Lesotho 06/05/1998 Closed Without Outputs
Power Sector Generation and Restructuring Project WB Panel Albania 30/04/2007 Closed With Outputs
Quilleco Hydropower Project WB Panel Chile 21/04/2010 Closed With Outputs Outside Process
Red Sea - Dead Sea Water Conveyance Study Program WB Panel Gaza, Israel, Jordan, West Bank 24/06/2011 Closed Without Outputs
Rondonia Natural Resources Management Project WB Panel Brazil 16/06/1995 Closed With Outputs Outside Process
Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request WB Panel Argentina 28/08/2006 Closed Without Outputs
Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request WB Panel Argentina 13/09/2007 Closed With Outputs
Second National Water Development Project - AdditionalFinancing WB Panel Malawi 22/05/2013 Closed Without Outputs
Second Norte Grande Water Infrastructure Project WB Panel Argentina 04/05/2011 Closed Without Outputs
Second Tamil Nadu Road Sector Project WB Panel India 19/12/2014 Closed Without Outputs
Second Urban Environment Sanitation Project WB Panel Ghana 16/08/2007 Closed With Outputs
Smallholder Agriculture Development Project WB Panel Papua New Guinea 08/12/2009 Closed With Outputs
South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) (Second Request) WB Panel Kazakhstan 15/06/2011 Closed With Outputs Outside Process
South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request WB Panel Kazakhstan 05/02/2010 Closed With Outputs Outside Process
Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II WB Panel Afghanistan 03/12/2012 Closed With Outputs Outside Process
Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project WB Panel Democratic Republic of Congo 19/11/2005 Closed With Outputs
Uttaranchal Decentralized Watershed Development Project WB Panel India 07/03/2007 Closed With Outputs Outside Process
Vishnugad Pipalkoti Hydro Electric Project WB Panel India 23/07/2012 Monitoring
Western Poverty Reduction Project WB Panel China 18/06/1999 Closed With Outputs
Yacyreta Hydroelectric Project WB Panel Argentina, Paraguay 30/09/1996 Closed With Outputs Outside Process
Boosting Human Capital and Productivity Development Policy Financing with a Deferred Drawdown Option WB Panel Peru 13/10/2017 Closed Without Outputs
Amaravati Sustainable Capital City Development Project WB Panel India 25/03/2017 Closed Without Outputs
Bangladesh Modern Food Storage Facilities Project WB Panel Bangladesh 08/12/2016 Closed Without Outputs
Water and Sanitation Service Improvement Project and Water and Sanitation Service Improvement Project - Additional Financing WB Panel Kenya 29/11/2016 Closed Without Outputs
Private Power Generation, Water Management and Development, and Energy for Rural Transformation III (Second Request) WB Panel Uganda 19/09/2016 Monitoring
Andhra Pradesh & Telengana Road Sector and National Highways Interconnectivity Improvement Project WB Panel India 11/09/2016 Closed Without Outputs
Trade and Transport Studies RETF Project WB Panel Bangladesh 31/08/2016 Closed Without Outputs
Private Power Generation, Water Management and Development, and Energy for Rural Transformation III WB Panel Uganda 20/06/2016 Monitoring
Urban Transport Transformation Project WB Panel Mexico 01/04/2016 Closed Without Outputs
Rio Bogota Environmental Recuperation and Flood Control Project WB Panel Colombia 29/06/2016 Closed With Outputs Outside Process
Irrigation System Enhancement Project (First Request) WB Panel Armenia 18/03/2016 Closed With Outputs Outside Process
Irrigation System Enhancement Project (Second Request) WB Panel Armenia 03/03/2016 Closed With Outputs Outside Process
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing WB Panel Lebanon 06/08/2018 Closed Without Outputs
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Rural Water Supply and Sanitation Project for Low Income States - First Request WB Panel India 21/09/2018 Active
Rural Water Supply and Sanitation Project for Low Income States - Second Request WB Panel India 12/12/2018 Active
Transport Sector Support Project and its Additional Financing WB Panel Kenya 17/12/2018 Closed Without Outputs
Upper Egypt Local Development Program for Results WB Panel Egypt 08/01/2019 Closed With Outputs Outside Process
Nairobi Metropolitan Services Improvement Project WB Panel Kenya 10/04/2019 Closed Without Outputs
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Fiancing - Second Request WB Panel Lebanon 24/06/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - First Request WB Panel Poland 21/06/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Second Request WB Panel Poland 11/07/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Third Request WB Panel Poland 12/07/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Fourth Request WB Panel Poland 15/07/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Fifth Request WB Panel Poland 15/07/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Sixth Request WB Panel Poland 30/07/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Seventh Request WB Panel Poland 04/09/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Eighth Request WB Panel Poland 20/09/2019 Closed Without Outputs
Odra-Vistula Flood Management Project - Ninth Request WB Panel Poland 07/10/2019 Closed Without Outputs
Nepal-India Regional Trade and Transport Project (P144335) WB Panel Nepal 25/04/2020 Active
Piaui Pillars of Growth and Social Inclusion Project (P129342) WB Panel Brazil 06/12/2019 Active
Ecosystem Conservation and Management Project (P156021) WB Panel Sri Lanka 21/10/2019 Closed Without Outputs
South-West Roads: Western Europe-Western China International Transit Corridor Project (CAREC 1b & 6b) WB Panel Kazakhstan 24/12/2020 Closed Without Outputs