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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

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is registered
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Has DR Agreement
Non-Compliance Found
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Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

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Clear
Canadian Office of the Extractive Sector CSR Complaints IAM Country Date Filed Status
Excellon Resources: La Platosa mine project (2011-01-MEX) COES CSR Mexico 07/04/2011 Closed Without Outputs
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
PHC (FERONIA) DEG/FMO/PR ICM Democratic Republic of Congo 05/11/2018 Monitoring
FirstRand Bank DEG/FMO/PR ICM Unknown 25/02/2021 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Anvil Mining Congo, SARL-01/World Bank President Request IFC CAO Democratic Republic of Congo 01/07/2005 Closed With Outputs
Assan Aluminium-01/Dilovasi IFC CAO Turkey 01/10/2008 Closed With Outputs
Avianca-01/Bogota IFC CAO Colombia 14/11/2011 Closed With Outputs
Bujagali Energy-04/Bujagali IFC CAO Uganda 21/03/2011 Monitoring
CAMIF-01/ Intibuca IFC CAO Honduras 09/10/2013 Closed Without Outputs
CIFI-01/Hidro Santa Cruz IFC CAO Guatemala 15/07/2015 Monitoring
Dinant-01/CAO Vice President Request IFC CAO Honduras 17/04/2012 Closed With Outputs
Dinant-02/Rio Aguan IFC CAO Honduras 25/07/2014 Closed Without Outputs
Dinant-03/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
Financial Intermediary (FI)-01/Aguan Valley IFC CAO Honduras 25/07/2014 Closed Without Outputs
Harmon Hall-01/Mexico IFC CAO Mexico 02/12/2011 Closed With Outputs
Ingenio Montelimar-01/Montelimar Environs IFC CAO Nicaragua 01/10/2015 Closed With Outputs
Lonmin-01/Vice President request IFC CAO South Africa 21/08/2012 Closed Without Outputs
Marlin-01/Sipacapa IFC CAO Guatemala 01/01/2005 Closed Without Outputs
Niger Delta Contractor Revolving Credit Facility-01/Niger Delta IFC CAO Nigeria 01/06/2001 Closed Without Outputs
Tata Tea-02/Assam IFC CAO India 02/02/2013 Monitoring
Tata Tea-01/CAO Vice President Request IFC CAO India 01/05/2012 Monitoring
Togo LCT-01/Lome IFC CAO Togo 09/03/2015 Monitoring
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
Wilmar Group-01/West Kalimantan IFC CAO Indonesia 01/07/2007 Closed With Outputs
Wilmar Group-03/Jambi IFC CAO Indonesia 09/11/2011 Closed With Outputs
Alto Maipo-02/Cajon del Maipo IFC CAO Chile 05/07/2017 Monitoring
Bridge International Academies-01/Kenya IFC CAO Kenya 16/04/2018 Active
MPS-01/Tema IFC CAO Ghana 26/02/2018 Closed Without Outputs
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Galnaftogaz-01/Kiev IFC CAO Ukraine 08/08/2018 Closed Without Outputs
Condor Gold PLC-01/Santa Cruz de la India IFC CAO Nicaragua 26/07/2018 Closed Without Outputs
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Active
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Monitoring
Alcazar Energy-01/Jordan IFC CAO Jordan 02/03/2020 Closed Without Outputs
Benban Solar-03 IFC CAO Egypt 15/06/2022 Closed With Outputs Outside Process
Financial Intermediaries-04 IFC CAO Cambodia 10/02/2022 Active
Eleme Fertilizer II-02/Port Harcourt IFC CAO Nigeria 22/11/2023 Active
Asyaport-01 IFC CAO Turkey 15/01/2022 Closed Without Outputs
Overseas Private Investment Corporation OA Complaints IAM Country Date Filed Status
Buchanan Renewables Biomass OPIC OA Liberia 22/01/2014 Closed With Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Bogota Urban Services Project WB Panel Colombia 30/10/2007 Closed Without Outputs
Electricity Expansion Project WB Panel Kenya 26/10/2014 Closed With Outputs
Integrated Coastal Zone Management and Clean-Up Project, First Request WB Panel Albania 30/07/2007 Closed With Outputs
Lagos Drainage and Sanitation Project WB Panel Nigeria 17/06/1998 Closed With Outputs Outside Process
Natural Resource Management Project WB Panel Kenya 14/01/2013 Closed With Outputs
Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project WB Panel Chad 22/03/2001 Closed With Outputs
Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project WB Panel Ethiopia 24/09/2012 Closed With Outputs
Santa Fe Road Infrastructure Project and Provincial Road Infrastructure Project, 3rd Request WB Panel Argentina 13/09/2007 Closed With Outputs
Second Rural Enterprise Support Project WB Panel Uzbekistan 05/09/2013 Closed With Outputs Outside Process
Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II WB Panel Afghanistan 03/12/2012 Closed With Outputs Outside Process
Transport Sector Development Project - Additional Financing WB Panel Uganda 19/12/2014 Closed With Outputs
Urban Development Project and Douala Infrastructure Development Project (not registered) WB Panel Cameroon 05/09/2007 Closed Without Outputs
DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing) WB Panel Democratic Republic of Congo 03/08/2017 Closed With Outputs
Amaravati Sustainable Capital City Development Project WB Panel India 25/03/2017 Closed Without Outputs
North Eastern Road-corridor Asset Management Project (NERAMP) (P125590) WB Panel Uganda 01/10/2020 Monitoring
Cusco Transport Improvement Project (P132505) WB Panel Peru 16/07/2020 Closed Without Outputs
Nepal-India Regional Trade and Transport Project (P144335) WB Panel Nepal 25/04/2020 Closed Without Outputs
Second Kampala Institutional and Infrastructure Development Project (KIIDP-2) WB Panel Uganda 17/06/2021 Closed With Outputs
Vishnugad Pipalkoti Hydro Electric Project—Second Request For Inspection WB Panel India Closed Without Outputs
Vishnugad Pipalkoti Hydro Electric Project (P096124) – (Third Request) WB Panel India 12/07/2022 Closed Without Outputs
Santa Cruz Road Corridor Connector Project (San Ignacio - San Jose) WB Panel Bolivia 19/12/2022 Active