CIFI-01/Santa Cruz | Accountability Console
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CIFI-01/Santa Cruz

Issues

Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 288

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 451

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Cultural heritage

Description: Complaint raises concerns about impacts on any type of tangible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 97

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 371

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Indigenous peoples

Description: Complaint raises concerns about impacts on indigenous or traditional communities.

Complaints with this Issue: 81

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 275

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Violence against the community

Description: Complaint raises concerns about incidents of violence against community members or activists perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents.

Complaints with this Issue: 41

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Water

Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 175

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Sectors

Energy

Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 289

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Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 741

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Project

Name: CIFI-01/Santa Cruz

Investments: IFC 26031

Client:

Support: Financial intermediary, Loans

Country: Guatemala

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 241

Date Filed: July 15, 2015

Status: Monitoring

Complaint Stages

Filing

July 15, 2015

Filing

Status:

Start Date: July 15, 2015

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

July 15, 2015 -

Aug. 1, 2015

Eligibility

Status: Closed With Output

Start Date: July 15, 2015

End Date: Aug. 1, 2015

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Not desired by complainant

Compliance Review

Jan. 3, 2017 -

June 10, 2020

Compliance Review

Status: Closed With Output

Start Date: Jan. 3, 2017

End Date: June 10, 2020

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

June 10, 2020

Monitoring

Status: In Progress

Start Date: June 10, 2020

Closed

Not Closed

Timeline