Olkaria B | Accountability Console
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Olkaria B


Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 274

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 429

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Cultural heritage

Description: Complaint raises concerns about impacts on any type of tangible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 93

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 358

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Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 302

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Indigenous peoples

Description: Complaint raises concerns about impacts on indigenous or traditional communities.

Complaints with this Issue: 78

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Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 264

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Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 275

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Name: Olkaria B

Investments: EIB


Support: Loans

Country: Kenya


IAM: Complaints Mechanism (CM)

ID: SG/E/2014/08

Date Filed: July 31, 2014

Date Closed: March 12, 2018

Status: Closed With Outputs


In July 2014, the EIB Complaints Mechanism (EIB-CM) received a complaint concerning the involuntary resettlement related to the expansion of activities in the Olkaria geothermal field. Between August and September 2014, the EIB-CM received 3 additional complaints on the same matter. The allegations concern the preparation and implementation of the Resettlement Action Plan (RAP). More particularly, it is alleged that Project Affected People (PAPs) had been requested to leave their places without being provided with the land titles and without the infrastructure being finalised. They also alleged that a number of PAPs had been left out of the census carried out by the promoter. In addition, they alleged that their socio-economic livelihood activities had not been restored to a level equal to or above the previous one as required by the international lenders’ policies for involuntary resettlement.

Complaint Stages


July 31, 2014



Start Date: July 31, 2014


July 31, 2014 -

Aug. 7, 2014


Status: Closed With Output

Start Date: July 31, 2014

End Date: Aug. 7, 2014


Aug. 7, 2014 -

March 10, 2015


Status: Closed With Output

Start Date: Aug. 7, 2014

End Date: March 10, 2015

Dispute Resolution

May 15, 2015 -

May 27, 2016

Dispute Resolution

Status: Closed With Output

Start Date: May 15, 2015

End Date: May 27, 2016

Compliance Review

April 3, 2015 -

Nov. 3, 2015

Compliance Review

Status: Closed With Output

Start Date: April 3, 2015

End Date: Nov. 3, 2015

Has Compliance Report: No

Non-Compliance Found: Yes


May 27, 2016 -

March 12, 2018


Status: Closed With Output

Start Date: May 27, 2016

End Date: March 12, 2018


March 12, 2018