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EIB Complaints Mechanism
Is there a timely opportunity to withdraw a complaint if it cannot be kept confidential?
Unknown
Benchmark Category
Confidentiality of complainants and their information
Date of Policy Review
Mar, 2020
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Complaints Mechanism Principles, Terms of Reference, and Rules of Procedure (CMPTR); p. 11, section para. 2.6
- Complaints Mechanism Principles, Terms of Reference, and Rules of Procedure (CMPTR); p. 15, section para. 13
- Complaints Mechanism Operating Procedures (CMOP); p. 6, section para. 4.4
- Complaints Mechanism Operating Procedures (CMOP); p. 18, section para. 10.3.2
Notes
No provision
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review