Iams | Accountability Console
Complaints IAMs Register Login

Loading...

Independent Accountability Mechanisms

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

Accountability Mechanism Bank or Institution Acronym Active Complaints Closed Complaints
Special Project Facilitator and Compliance Review Panel Asian Development Bank ADB SPF CRP 17 151
Complaints Mechanism Australia Export Finance and Insurance Corporation AEFIC CM 0 0
Environmental and Social Complaints Mechanism French Development Agency AFD ESCM 4 1
Compliance, Effectiveness and Integrity Unit Asian Infrastructure Investment Bank AIIB CEIU 0 0
Independent Review Mechanism African Development Bank AfDB IRM 7 32
Ombudsperson Brazilian Development Bank BNDES Ombudsman 0 0
Internal Audit Department Black Sea Trade and Development Bank BSTDB IAD 0 0
Corporate Social Responsibility Counsellor Canadian Office of the Extractive Sector COES CSR 0 6
Independent Complaints Mechanism German Investment Corporation, Netherlands Development Finance Company DEG/FMO/PR ICM 0 6
Office of Accountabilty U.S. International Development Finance Corporation DFC OA 0 0
Independent Resource Mechanism European Bank for Reconstruction and Development EBRD IRM 0 13
Project Complaint Mechanism European Bank for Reconstruction and Development EBRD PCM 14 90
Compliance Officer Export Development Canada EDC CO 0 0
Complaints Mechanism Australia Export Finance and Insurance Corporation EFIC CM 0 0
Complaints Mechanism European Investment Bank EIB CM 82 147
Independent Redress Mechanism Green Climate Fund GCF IRM 1 1
Independent Consultation and Investigation Mechanism Inter-American Development Bank IDB MICI 9 140
Compliance Advisor/Ombudsman IFC/MIGA IFC CAO 43 316
Examiner for Environmental Guidelines Japan Bank for International Cooperation JBIC EEG 1 4
Examiner for Environmental Guidelines Japan International Cooperation Agency JICA EEG 1 5
Objection Procedures on Environmental Guidelines Nippon Export and Investment Insurance NEXI OPEG 0 0
Office of Accountability Overseas Private Investment Corporation OPIC OA 0 14
Social and Environmental Compliance Unit United Nations Development Programme UNDP SECU 7 5
Stakeholder Response Mechanism United Nations Development Programme UNDP SRM 3 4
Inspection Panel World Bank WB Panel 16 121