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Independent Accountability Mechanisms

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

Accountability Mechanism Bank or Institution Acronym Active Complaints Closed Complaints
Independent Consultation and Investigation Mechanism Inter-American Development Bank IDB MICI 1 156
Independent Resource Mechanism European Bank for Reconstruction and Development EBRD IRM 0 13
Ombudsperson Brazilian Development Bank BNDES Ombudsman 0 0
Complaints Mechanism European Investment Bank EIB CM 41 211
Independent Complaints Mechanism German Investment Corporation, Netherlands Development Finance Company DEG/FMO/PR ICM 8 6
Project Complaint Mechanism European Bank for Reconstruction and Development EBRD PCM 11 95
Corporate Social Responsibility Counsellor Canadian Office of the Extractive Sector COES CSR 0 6
Independent Project Accountability Mechanism European Bank for Reconstruction and Development EBRD IPAM 4 0
Objection Procedures on Environmental Guidelines Nippon Export and Investment Insurance NEXI OPEG 0 0
Environmental and Social Complaints Mechanism French Development Agency AFD ESCM 5 8
Office of Accountabilty U.S. International Development Finance Corporation DFC OA 0 0
Complaints Mechanism Australia Export Finance and Insurance Corporation AEFIC CM 0 0
Social and Environmental Compliance Unit United Nations Development Programme UNDP SECU 7 8
Inspection Panel World Bank WB Panel 7 135
Compliance, Effectiveness and Integrity Unit Asian Infrastructure Investment Bank AIIB CEIU 0 0
Examiner for Environmental Guidelines Japan Bank for International Cooperation JBIC EEG 1 5
Stakeholder Response Mechanism United Nations Development Programme UNDP SRM 3 4
Complaints Mechanism Australia Export Finance and Insurance Corporation EFIC CM 0 0
Compliance Advisor/Ombudsman IFC/MIGA IFC CAO 28 337
Special Project Facilitator and Compliance Review Panel Asian Development Bank ADB SPF CRP 16 158
Independent Redress Mechanism Green Climate Fund GCF IRM 2 3
Office of Accountability Overseas Private Investment Corporation OPIC OA 1 15
Internal Audit Department Black Sea Trade and Development Bank BSTDB IAD 0 0
Accountability Mechanism World Bank WB AM 0 0
Examiner for Environmental Guidelines Japan International Cooperation Agency JICA EEG 1 5
Compliance Officer Export Development Canada EDC CO 0 0
Independent Review Mechanism African Development Bank AfDB IRM 6 88