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Independent Accountability Mechanisms

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

Active IAMs

Accountability Mechanism Bank or Institution Acronym Active Complaints Closed Complaints
Corporate Social Responsibility Counsellor Canadian Office of the Extractive Sector COES CSR 0 6
Independent Project Accountability Mechanism European Bank for Reconstruction and Development EBRD IPAM 6 0
Accountability Mechanism World Bank WB AM 0 0
Examiner for Environmental Guidelines Japan International Cooperation Agency JICA EEG 1 5
Objection Procedures on Environmental Guidelines Nippon Export and Investment Insurance NEXI OPEG 0 0
Compliance Officer Export Development Canada EDC CO 0 0
Independent Review Mechanism African Development Bank AfDB IRM 8 88
Environmental and Social Complaints Mechanism French Development Agency AFD ESCM 4 9
Office of Accountability U.S. International Development Finance Corporation DFC OA 0 0
Independent Consultation and Investigation Mechanism Inter-American Development Bank IDB MICI 4 163
Complaints Mechanism Australia Export Finance and Insurance Corporation AEFIC CM 0 0
Social and Environmental Compliance Unit United Nations Development Programme UNDP SECU 9 8
Inspection Panel World Bank WB Panel 8 136
Compliance, Effectiveness and Integrity Unit Asian Infrastructure Investment Bank AIIB CEIU 0 0
Examiner for Environmental Guidelines Japan Bank for International Cooperation JBIC EEG 1 5
Stakeholder Response Mechanism United Nations Development Programme UNDP SRM 3 4
Complaints Mechanism Australia Export Finance and Insurance Corporation EFIC CM 0 0
Ombudsperson Brazilian Development Bank BNDES Ombudsman 0 0
Complaints Mechanism European Investment Bank EIB CM 55 210
Compliance Advisor/Ombudsman IFC/MIGA IFC CAO 36 349
Special Project Facilitator and Compliance Review Panel Asian Development Bank ADB SPF CRP 25 183
Independent Redress Mechanism Green Climate Fund GCF IRM 3 3
Office of Accountability Overseas Private Investment Corporation OPIC OA 0 16
Internal Audit Department Black Sea Trade and Development Bank BSTDB IAD 0 0
Independent Complaints Mechanism German Investment Corporation, Netherlands Development Finance Company DEG/FMO/PR ICM 9 6