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Independent Accountability Mechanisms

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

Active IAMs

Accountability Mechanism Bank or Institution Acronym Active Complaints Closed Complaints
Corporate Social Responsibility Counsellor Canadian Office of the Extractive Sector COES CSR 0 6
Independent Project Accountability Mechanism European Bank for Reconstruction and Development EBRD IPAM 11 36
Accountability Mechanism World Bank WB AM 0 0
Examiner for Environmental Guidelines Japan International Cooperation Agency JICA EEG 0 6
Objection Procedures on Environmental Guidelines Nippon Export and Investment Insurance NEXI OPEG 0 0
Compliance Officer Export Development Canada EDC CO 0 0
Independent Recourse Mechanism African Development Bank AfDB IRM 7 103
Environmental and Social Complaints Mechanism French Development Agency AFD ESCM 9 23
Office of Accountability U.S. International Development Finance Corporation DFC OA 0 0
Independent Consultation and Investigation Mechanism Inter-American Development Bank IDB MICI 9 203
Complaints Mechanism Australia Export Finance and Insurance Corporation AEFIC CM 0 0
Social and Environmental Compliance Unit United Nations Development Programme UNDP SECU 5 17
Inspection Panel World Bank WB Panel 3 156
Project-affected People’s Mechanism Asian Infrastructure Investment Bank AIIB PPM 0 2
Examiner for Environmental Guidelines Japan Bank for International Cooperation JBIC EEG 0 6
Compliance Mechanism International Climate Initiative IKI CM 0 0
Stakeholder Response Mechanism United Nations Development Programme UNDP SRM 2 5
Complaints Mechanism Australia Export Finance and Insurance Corporation EFIC CM 0 0
Ombudsperson Brazilian Development Bank BNDES Ombudsman 0 0
Complaints Mechanism European Investment Bank EIB CM 37 301
Compliance Advisor/Ombudsman IFC/MIGA IFC CAO 39 367
Special Project Facilitator and Compliance Review Panel Asian Development Bank ADB SPF CRP 13 322
Independent Redress Mechanism Green Climate Fund GCF IRM 0 8
Office of Accountability Overseas Private Investment Corporation OPIC OA 0 16
Internal Audit Department Black Sea Trade and Development Bank BSTDB IAD 0 0
Independent Complaints Mechanism German Investment Corporation, Netherlands Development Finance Company DEG/FMO/PR ICM 1 14