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Independent Accountability Mechanisms

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

Accountability Mechanism Bank or Institution Acronym Active Complaints Closed Complaints
NCP System OECD 0 0
US National Contact Point OECD US NCP 0 0
Special Project Facilitator and Compliance Review Panel Asian Development Bank ADB SPF CRP 17 151
Complaints Mechanism Australia Export Finance and Insurance Corporation AEFIC CM 0 0
Environmental and Social Complaints Mechanism French Development Agency AFD ESCM 4 1
Compliance, Effectiveness and Integrity Unit Asian Infrastructure Investment Bank AIIB CEIU 0 0
Independent Review Mechanism African Development Bank AfDB IRM 7 32
Ombudsperson Brazilian Development Bank BNDES Ombudsman 0 0
Internal Audit Department Black Sea Trade and Development Bank BSTDB IAD 0 0
Corporate Social Responsibility Counsellor Canadian Office of the Extractive Sector COES CSR 0 6
Independent Complaints Mechanism German Investment Corporation, Netherlands Development Finance Company DEG/FMO/PR ICM 0 6
Independent Resource Mechanism European Bank for Reconstruction and Development EBRD IRM 0 13
Project Complaint Mechanism European Bank for Reconstruction and Development EBRD PCM 14 90
Compliance Officer Export Development Canada EDC CO 0 0
Complaints Mechanism Australia Export Finance and Insurance Corporation EFIC CM 0 0
Complaints Mechanism European Investment Bank EIB CM 82 147
Independent Redress Mechanism Green Climate Fund GCF IRM 1 1
Independent Consultation and Investigation Mechanism Inter-American Development Bank IDB MICI 9 140
Compliance Advisor/Ombudsman IFC/MIGA IFC CAO 43 316
Examiner for Environmental Guidelines Japan Bank for International Cooperation, Japan International Cooperation Agency, Nippon Export and Investment Insurance JBIC/JICA EEG 2 9
Office of Accountability Overseas Private Investment Corporation OPIC OA 0 14
Social and Environmental Compliance Unit United Nations Development Programme UNDP SECU 7 5
Stakeholder Response Mechanism United Nations Development Programme UNDP SRM 3 4
Inspection Panel World Bank WB Panel 16 121