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AFD Environmental and Social Complaints Mechanism

May the complaint be delivered in person?

Yes

Benchmark Category

Delivery of the complaint

Date of Policy Review

Mar, 2018

Page Updated On:

Nov. 21, 2025, 5:19 p.m.

Notes

Yes

How do other IAMs compare?

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review