EIB Complaints Mechanism Benchmark | Accountability Console

EIB Complaints Mechanism

How long does it take to determine which function to use?

Other

Benchmark Category

Determination of which function to use

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

Up to within approximately 105 days of the admissibility decision. For the Extended Procedure used for environmental and social claims, draft the Initial Assessment Report will be produced within 60 days of admissibility; various EIB management entities and complainants may have opportunities to comment, adding up to an additional 45 days.

How do other IAMs compare?

IAM	Answer
UNDP Social and Environmental Compliance Unit	Other
AFD Environmental and Social Complaints Mechanism	Unknown
DEG/FMO/PR Independent Complaints Mechanism	Unknown
UNDP Stakeholder Response Mechanism	Other
EBRD Project Complaint Mechanism	Other
ADB Special Project Facilitator and Compliance Review Panel	Other
IDB Independent Consultation and Investigation Mechanism	Other
OPIC Office of Accountability	Other
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	Other
AfDB Independent Recourse Mechanism	Other
WB Inspection Panel	Other
WB Accountability Mechanism	Other

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review