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EIB Complaints Mechanism
Does the IAM have the independent authority to accept and conduct CR?
Other
Benchmark Category
Investigation authority during compliance review
Date of Policy Review
Mar, 2020
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
Decisions to conduct compliance review on complaints on environmental and social impacts and governance complaints are taken by the EIB-CM Head in agreement with the Inspector General. The Inspector General is independent from management.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review