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DEG/FMO/PR Independent Complaints Mechanism
Does the IAM have its own office?
No
Benchmark Category
Operational Independence
Date of Policy Review
Jan, 2017
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
The Complaints Office functions are housed in departments/functions of the respective institutions. It is not clear whether the Independent Expert Panel has an office
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review