EIB Complaints Mechanism Benchmark | Accountability Console

EIB Complaints Mechanism

Does the IAM have to receive consent from the government for site visits?

Unknown

Benchmark Category

Site visits

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Complaints Mechanism Procedures; p. 6, section 2.2.3

Notes

The procedures indicate that the project promoter and other relevant stakeholders will be notified of the plans for the site visit, but it doesn't mention whether government consent is required.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Unknown
UNDP Social and Environmental Compliance Unit	Unknown
UNDP Stakeholder Response Mechanism	Unknown
EBRD Project Complaint Mechanism	Unknown
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
AFD Environmental and Social Complaints Mechanism	Unknown
DEG/FMO/PR Independent Complaints Mechanism	Unknown
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	No
AfDB Independent Recourse Mechanism	Unknown
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	Not mentioned
IFC Compliance Advisor/Ombudsman	No

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review