EBRD Project Complaint Mechanism Benchmark | Accountability Console

EBRD Project Complaint Mechanism

Must the President and/or Board approve transfer to the compliance review function from dispute resolution?

Benchmark Category

Sequencing issues - for IAMs with dual functions

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

There is not much information on sequencing, but both functions can be available to a complainant, in any order.

How do other IAMs compare?

IAM	Answer
UNDP Stakeholder Response Mechanism	N/A
DEG/FMO/PR Independent Complaints Mechanism	No
UNDP Social and Environmental Compliance Unit	No
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
OPIC Office of Accountability	No
AFD Environmental and Social Complaints Mechanism	No
EIB Complaints Mechanism	No
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	No
AfDB Independent Recourse Mechanism	No
WB Inspection Panel	No
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	No
IFC Compliance Advisor/Ombudsman	No

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review