EIB Complaints Mechanism Benchmark | Accountability Console

EIB Complaints Mechanism

Will having gone through dispute resolution satisfy eligibility req of good faith effort to resolve for compliance review?

Other

Benchmark Category

Sequencing issues - for IAMs with dual functions

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

Under the Prevention Procedure for pre-approval projects, prior engagement is required before mediation can occur.

How do other IAMs compare?

IAM	Answer
UNDP Social and Environmental Compliance Unit	N/A
DEG/FMO/PR Independent Complaints Mechanism	No
OPIC Office of Accountability	N/A
EBRD Project Complaint Mechanism	N/A
ADB Special Project Facilitator and Compliance Review Panel	No
IDB Independent Consultation and Investigation Mechanism	No
UNDP Stakeholder Response Mechanism	Other
AFD Environmental and Social Complaints Mechanism	No
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	N/A
AfDB Independent Recourse Mechanism	No
WB Inspection Panel	No
WB Accountability Mechanism	No

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review