EIB Complaints Mechanism Benchmark | Accountability Console

EIB Complaints Mechanism

Are draft recommendations made available to management?

Yes

Benchmark Category

Compliance review findings or recommendations

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	Yes
UNDP Social and Environmental Compliance Unit	Yes
DEG/FMO/PR Independent Complaints Mechanism	Yes
UNDP Stakeholder Response Mechanism	Other
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	N/A
IDB Independent Consultation and Investigation Mechanism	Yes
OPIC Office of Accountability	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	N/A
WB Accountability Mechanism	Other
AIIB Project-affected People’s Mechanism	N/A
IKI Compliance Mechanism	Yes
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review