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DEG/FMO/PR Independent Complaints Mechanism
Is there a frequency with which follow up reports must be released?
No
Benchmark Category
Monitoring and Follow-up of Outcomes of IAM Process
Date of Policy Review
Jan, 2017
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Independent Complaints Mechanism FMO (FMO ICM); p. 10, section para. 3.2.11
- Independent Complaints Mechanism FMO (FMO ICM); p. 12, section para. 3.5.2
- Independent Complaints Mechanism DEG (DEG ICM); p. 10, section para. 3.2.11
- Independent Complaints Mechanism DEG (DEG ICM); p. 12, section para. 3.5.2
- Independent Complaints Mechanism Proparco (PR ICM); p. 13, section para. 3.5.2
Notes
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review