EBRD Project Complaint Mechanism Benchmark | Accountability Console

EBRD Project Complaint Mechanism

Is there a frequency with which follow up reports must be released?

Yes

Benchmark Category

Monitoring and Follow-up of Outcomes of IAM Process

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

For both PS and CR, biannually or until the PCM Officer determines that monitoring is no longer needed.

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	Yes
DEG/FMO/PR Independent Complaints Mechanism	No
UNDP Social and Environmental Compliance Unit	Unknown
UNDP Stakeholder Response Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
OPIC Office of Accountability	Other
EIB Complaints Mechanism	No
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Other
WB Inspection Panel	Unknown
WB Accountability Mechanism	No

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review