EIB Complaints Mechanism Benchmark | Accountability Console

EIB Complaints Mechanism

Does the IAM issue its own press releases and media communications?

Unknown

Benchmark Category

Public Access to the IAM/Outreach

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

How do other IAMs compare?

IAM	Answer
DEG/FMO/PR Independent Complaints Mechanism	Unknown
UNDP Social and Environmental Compliance Unit	Other
UNDP Stakeholder Response Mechanism	Unknown
EBRD Project Complaint Mechanism	Unknown
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
OPIC Office of Accountability	Unknown
AFD Environmental and Social Complaints Mechanism	Unknown
EBRD Independent Project Accountability Mechanism	Unknown
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	No provision.
IKI Compliance Mechanism	Yes
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review