UNDP Stakeholder Response Mechanism Benchmark | Accountability Console

UNDP Stakeholder Response Mechanism

Are documents on the website available in multiple languages?

Yes

Benchmark Category

Public Access to the IAM/Outreach

Date of Policy Review

Mar, 2018

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

No provision in the policy, but documents in multiple languages can be found online. https://www.undp.org/content/undp/en/home/librarypage/operations1/stakeholder-response-mechanism.html

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Yes
DEG/FMO/PR Independent Complaints Mechanism	Yes
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
AFD Environmental and Social Complaints Mechanism	Yes
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	None
UNDP Social and Environmental Compliance Unit	Other
AfDB Independent Recourse Mechanism	Other
WB Inspection Panel	Yes
WB Accountability Mechanism	Unknown
AIIB Project-affected People’s Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review