OPIC Office of Accountability Benchmark | Accountability Console
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OPIC Office of Accountability

Does the IAM publish guides for how it may be used?

Yes

Benchmark Category

Public Access to the IAM/Outreach

Date of Policy Review

Jan, 2005

Page Updated On:

May 11, 2021, 5 p.m.

Notes

No provision in the policy, but para. 4.c (p.3) of the Board Resolution outlines that the project sponsors will be made aware of the problem-solving mechanism available to them on a mutually voluntary basis. Guides are available online https://www.opic.gov/who-we-are/office-of-accountability/a-guide-for-communities

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review