UNDP Stakeholder Response Mechanism Benchmark | Accountability Console

UNDP Stakeholder Response Mechanism

Is there regular training of institution staff at headquarters regarding the IAM?

Unknown

Benchmark Category

Training

Date of Policy Review

Mar, 2018

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

BPPS will organize trainings for staff to support the implementation of the SRM. No indication in the policy how regular the trainings are.

How do other IAMs compare?

IAM	Answer
DEG/FMO/PR Independent Complaints Mechanism	Unknown
UNDP Social and Environmental Compliance Unit	Unknown
AFD Environmental and Social Complaints Mechanism	Yes
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Unknown
OPIC Office of Accountability	Unknown
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Unknown
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Other
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review