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UNDP Stakeholder Response Mechanism
Is there regular training of resident office staff regarding the IAM?
Unknown
Benchmark Category
Training
Date of Policy Review
Mar, 2018
Page Updated On:
May 11, 2021, 5 p.m.
Notes
BPPS will organize trainings for staff to support the implementation of the SRM. No indication in the policy how regular the trainings are.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review