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UNDP Stakeholder Response Mechanism
Does management or the Board have say over selection and approval of additional staff?
Yes
Benchmark Category
IAM Staff
Date of Policy Review
Mar, 2018
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Designated staff perform SRM functions on the Country Office, Regional Bureaux and Regional Hubs, and BPPS levels.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review