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EBRD Project Complaint Mechanism
Is there a bar on the head/director, function principals, or panel members (for mechanisms using the roster model) having worked for the institution previously? How long?
Yes
Benchmark Category
IAM Staff
Date of Policy Review
Jan, 2010
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Two years for PCM Officer. There are no function principals.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review