WB Inspection Panel Benchmark | Accountability Console

WB Inspection Panel

Is a model or online form for the complaint provided by the mechanism?

Yes

Benchmark Category

Form of a complaint

Date of Policy Review

Apr, 2020

Page Updated On:

April 27, 2022, 5 p.m.

Citations

Operating Procedures (OP); p. 12, section 2.3.20

Notes

The policy mentions that additional information on the process is available on the website. The website has a sample form: https://www.inspectionpanel.org/how-to-file-complaint

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Yes
UNDP Social and Environmental Compliance Unit	Yes
AFD Environmental and Social Complaints Mechanism	Yes
DEG/FMO/PR Independent Complaints Mechanism	Yes
UNDP Stakeholder Response Mechanism	Yes
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Yes
WB Accountability Mechanism	Other
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	Yes
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review