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EIB Complaints Mechanism
Does the IAM use a Panel model/Roster of Experts model to conduct mechanism functions?
Other
Benchmark Category
Staffing of Panelists/Experts
Date of Policy Review
Mar, 2020
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
The IAM has complaints and mediation officers but also uses external experts to assist with cases.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review