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EIB Complaints Mechanism
Does the IAM select and approve the hiring of Panelists/Experts?
Yes
Benchmark Category
Staffing of Panelists/Experts
Date of Policy Review
Mar, 2020
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Complaints Mechanism Procedures; p. 7, section 2.4.4
- Complaints Mechanism Operating Procedures (CMOP); p. 13, section para. 5.6.3
- Complaints Mechanism Operating Procedures (CMOP); p. 14, section para. 5.7.5
- Complaints Mechanism Procedures; p. 8, section 2.5.4
- Complaints Mechanism Procedures; p. 12, section ROC, 4.3
Notes
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review