EBRD Project Complaint Mechanism Benchmark | Accountability Console

EBRD Project Complaint Mechanism

Must the complainant live in the country of the project at issue?

Benchmark Category

Who may bring a complaint to the IAM?

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Citations

2014 PCM Rules and Procedures (ROP); p. 1, section paras. 1-2

Notes

But if not located in an Impacted area, must have an economic interest, including social and cultural interests, in the Impacted Area to request problem solving.

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	No
OPIC Office of Accountability	No
UNDP Social and Environmental Compliance Unit	No
DEG/FMO/PR Independent Complaints Mechanism	No
ADB Special Project Facilitator and Compliance Review Panel	No
IDB Independent Consultation and Investigation Mechanism	Yes
UNDP Stakeholder Response Mechanism	No
EIB Complaints Mechanism	No
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	No
AfDB Independent Recourse Mechanism	No
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review