EBRD Project Complaint Mechanism Benchmark | Accountability Console
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EBRD Project Complaint Mechanism

Does the IAM decide eligibility independent of the Board?

Yes

Benchmark Category

Decision-making Authority During the IAM's Process

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Notes

Yes However, if the mechanism finds complaint ineligible, it must get Presidential or Board approval to close the case.

How do other IAMs compare?

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review