IFC Compliance Advisor/Ombudsman Benchmark | Accountability Console
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IFC Compliance Advisor/Ombudsman

Does the IAM decide eligibility independent of the Board?

Yes

Benchmark Category

Decision-making Authority During the IAM's Process

Date of Policy Review

Jan, 2012

Page Updated On:

Feb. 28, 2024, 11:21 a.m.

Notes

Yes

How do other IAMs compare?

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review