EBRD Project Complaint Mechanism

Must a representative explain why no one in the community can represent the complainants?

Benchmark Category

Eligibility requirements

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

How do other IAMs compare?

IAM	Answer
UNDP Stakeholder Response Mechanism and Social and Environmental Compliance Unit	No
AFD Environmental and Social Complaints Mechanism	No
DEG/FMO/PR Independent Complaints Mechanism	No
OPIC Office of Accountability	No
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	No
UNDP Stakeholder Response Mechanism	No
EIB Complaints Mechanism	No
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	No
AfDB Independent Recourse Mechanism	No
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review