DEG/FMO/PR Independent Complaints Mechanism Benchmark | Accountability Console
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DEG/FMO/PR Independent Complaints Mechanism

Does the IAM issue follow-up monitoring reports independently?

Yes

Benchmark Category

Decision-making Authority During the IAM's Process

Date of Policy Review

Jan, 2017

Page Updated On:

May 11, 2021, 5 p.m.

Notes

For dispute resolution, monitoring is determined on a case-by-case basis, including roles and responsibilities to monitor. On the basis of the monitoring agreements made, the ICM will publicly disclose the outcomes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review