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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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Showing Only Monitoring, IFC Compliance Advisor/Ombudsman (Show All Results)

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  1. Complaint > Wilmar Group-01/West Kalimantan

    Monitoring: English

    ...child labor or forced labor in the primary supply chain, the client will identify those risks consistent with paragraphs 21 and 22 above. If child labor or forced labor cases are identified, the client will take appropriate steps to remedy them. The client will monitor its primary supply chain on an ongoing basis in order to identify any significant changes in its supply chain and if new risks or incidents of child and/or forced labor are identified, the client will take appropriate steps to rem...

    IFC Compliance Advisor/Ombudsman - Indonesia
  2. Complaint > Tata Tea-01/CAO Vice President Request

    Monitoring: CAO Monitoring Report of IFC regarding Amalgamated Plantations Private Limited (APPL), India - January 2019

    ...Child labor (Finding 4.3.4) Summary of CAO Investigation Findings Child labor is known to be prevalent in India’s agricultural sector, including on tea plantations. In this context, CAO finds that IFC’s pre-investment due diligence of the risk of child labor on its client’s plantations was inadequate. Similarly, since receipt of the CAO complaint, IFC has not taken adequate measures to assure itself that the client currently complies with its child labor requirements. IFC Response and Analysis: ...

    IFC Compliance Advisor/Ombudsman - India - 2019
  3. Complaint > Tata Tea-01/CAO Vice President Request

    Monitoring: CAO Communique - APPL, January 28, 2019

    ...child labor, use of pesticides, security, economic displacement, project impacts on Indigenous Peoples, and consultation around an employee share purchase program. In response to CAO’s investigation, IFC noted that APPL was implementing an action plan to address shortcomings and legacy issues in areas such as human health, worker health and safety, housing, and sanitation infrastructure. In addition, IFC committed to commission a third-party to undertake an annual audit and worker perception sur...

    IFC Compliance Advisor/Ombudsman - India
  4. Complaint > Avianca-01/Bogota

    Monitoring: Monitoring and Closing Report, Avianca-01, May 2017

    ...laboration with its contracted consultants, IFC reported that it has developed several guidance notes on various labor topics, including internal guidance for IFC staff related to: grievance mechanisms, addressing child and forced labor in the supply chain of retailers, addressing sexual harassment, Turkey and Egypt labor country profiles, freedom of association in Mexico and Central America, freedom of association in EMENA, retrenchment in EMENA and overtime manage...

    IFC Compliance Advisor/Ombudsman - Colombia