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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > South-West Corridor Road Project

    Monitoring: Problem-solving Initiative Monitoring Report II

    ...requested that both a Problem-solving Initiative (PSI) and a Compliance Review (CR) be undertaken by the PCM. The Eligibility Assessment Report for a Problem-solving Initiative, released in September 2015, concluded that the Complaint was eligible under the PCM’s Rules of Procedure (PCM RPs). On 20 October 2015, the President of the Bank accepted the recommendation of the Eligibility Assessors for a PSI and PCM Expert Susan Wildau was appointed to undertake the assignment. The PCM Expert conduct...

    EBRD Project Complaint Mechanism - Kazakhstan
  2. Complaint > South-West Corridor Road Project

    Monitoring: Problem-solving Initiative Monitoring Report I

    ...requested both a Problem-solving Initiative and a Compliance Review. The Eligibility Assessment Report for a Problem-solving Initiative (PSI), released in September 2015, concluded that the Complaint was eligible under the PCM’s Rules of Procedure (PCM RPs). On 20 October 2015, the President of the Bank accepted the recommendation of the Eligibility Assessors for a PSI and PCM Expert Susan Wildau was appointed to undertake the assignment. The PCM Expert conducted the PSI, including in-country me...

    EBRD Project Complaint Mechanism - Kazakhstan
  3. Complaint > EPS Kolubara Environmental Improvement

    Monitoring: Problem-solving Initiative Monitoring Report I (English)

    ...requested that PCM undertake problem-solving to address the concerns raised. The Eligibility Assessment Report relating to the Complaints, released in August 2017, found both Complaints eligible for a Problem-solving Initiative (PSI) in accordance with the PCM Rules of Procedure (PCM RP).The President of the EBRD accepted the recommendation of the Eligibility Assessors to proceed with PSI, and on 1 September 2017 PCM Expert Constantin-Adi Gavrilă initiated the PSI. Given the need for culturally ...

    EBRD Project Complaint Mechanism - Serbia
  4. Complaint > EPS Kolubara Environmental Improvement

    Monitoring: Problem-solving Initiative Monitoring Report III (English)

    ...requested that PCM undertake a PSI to assist in resolving the issues identified. In August 2017, the PCM found both Complaints eligible for a single PSI. 2 The EBRD President accepted the Eligibility Assessors’ recommendation to initiate a PSI and in September 2017, Constantin-Adi Gavrilă was appointed to lead the Initiative as PCM Expert under the PCM Rules of Procedure (RP). Given the need for culturally-appropriate mediation between the Complainants and the Client (i.e., “the Parties”), PCM a...

    EBRD Project Complaint Mechanism - Serbia
  5. Complaint > EPS Kolubara Environmental Improvement

    Monitoring: Problem-solving Initiative Monitoring Report II (English)

    ...requested that PCM undertake problem-solving to address the concerns raised. The Eligibility Assessment Report relating to the Complaints, released in August 2017, found both Complaints eligible for a single Problem-solving Initiative, in accordance with the PCM Rules of Procedure (PCM RP).The President of the EBRD accepted the recommendation of the Eligibility Assessors to initiate the PSI, and on 1 September 2017, PCM Expert Constantin-Adi Gavrilă initiated the PSI. Given the need for cultural...

    EBRD Project Complaint Mechanism - Serbia
  6. Complaint > Southern Transport Development Project (STDP)

    Monitoring: Annual Monitoring Report [PDF] Report sent to Requesters

    ...request for compliance review (Request) on the Southern Transport Development Project1 (STDP or Project) in Sri Lanka. The Request was submitted by the Joint Organization of the Affected Communities of the Colombo Matara Highway (Requesters). The CRP determined that the request was eligible, and the Board of Directors (Board) of the Asian Development Bank (ADB) authorized the CRP to conduct a compliance review. The Panel reviewed and investigated the request and submitted to the Board its Final ...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka
  7. Complaint > South-West Corridor Road Project

    Monitoring: Compliance Review Monitoring Report I

    SOUTH-WEST CORRIDOR ROAD PROJECT REQUEST NUMBER: 2014/04 Compliance Review Monitoring Report I – May 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address complaints through two functions: Compliance Review, which seeks to determine w...

    EBRD Project Complaint Mechanism - Kazakhstan
  8. Complaint > Southern Transport Development Project (STDP)

    Monitoring: Annual Monitoring Report [PDF] Report sent to Requesters

    ...request for compliance review of the Southern Transport Development Project1 (STDP or Project) in Sri Lanka. The request was submitted by the Joint Organization of the Affected Communities of the Colombo Matara Highway (requesters). CRP determined that the request was eligible, and the Board of Directors (Board) of the Asian Development Bank (ADB) authorized a compliance review by CRP. The Panel reviewed and investigated the request and submitted its findings and recommendations to the Board in ...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka - 2009
  9. Complaint > Southern Transport Development Project (STDP)

    Monitoring: Annual Monitoring Report [PDF] Report sent to Requesters

    ...request for compliance review (Request) on the Southern Transport Development Project 1 (STDP or Project) in Sri Lanka. The Request was submitted by the Joint Organization of the Affected Communities of the Colombo Matara Highway (JO or Requesters). The CRP determined that the request was eligible, and ADB's Board of Directors (Board) authorized the CRP to conduct a compliance review. The Panel reviewed and investigated the request and submitted to the Board its Final Report with its findings an...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka
  10. Complaint > Mozal-01/Matola and Maputo

    Monitoring: CAO Monitoring and Closure Report - June 25_2014

    ...President of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org 2 Audit Report ...

    IFC Compliance Advisor/Ombudsman - Mozambique
  11. Complaint > EPS Restructuring

    Monitoring: Compliance Review Monitoring Report II

    ...request public sector Board reports directly via www.ebrd.com. PCM considers all Actions under this Complaint completed. Action 1a Implementation update Bank Management will develop a guidance The guidance note was developed involving all note on managing requests for public sector relevant Bank colleagues. Bankwatch were Board Reports in consultation with all consulted on this complaint and guidance note relevant teams in the Bank, i...

    EBRD Project Complaint Mechanism - Serbia
  12. Complaint > Dinant-01/CAO Vice President Request

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). CAO’s compliance function oversees investigations of IFC/MIGA’s environmental and social performance, particularly in relation to sensitive projects, to ensure compliance with policies, standards, guidelines, procedures, and...

    IFC Compliance Advisor/Ombudsman - Honduras
  13. Complaint > EPS Restructuring

    Monitoring: Compliance Review Monitoring Report I

    ...requests for public sector relevant Bank colleagues. Bankwatch were Board Reports in consultation with all consulted on this complaint and guidance note relevant teams in the Bank, including ESD. It and asked specifically the information that they will include clarifying the timetable to are interested in when requesting a Board Report. respond and an oversight function to make This response is included in the guidance note. sure timing requirements are met....

    EBRD Project Complaint Mechanism - Serbia
  14. Complaint > Rehabilitation of the Railway in Cambodia Project 2

    Monitoring: 2nd Annual Monitoring Report in English, in Khmer [PDF]

    ...request for compliance review of the Project was emailed to the CRP on 28 August 2012 by 22 project affected persons represented by David Pred of Inclusive Development International and Eang Vuthy of Equitable Cambodia. The requesters explicitly sought to keep their identities confidential. 3. Upon determination of eligibility of the request, the CRP submitted its report to the Board which subsequently authorized the conduct of a compliance review on 9 October 2012. On 14 January 2014, the...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2016
  15. Complaint > Multiphase Development Infrastructure Program: Support Production in Entre Rios

    Monitoring: Second Monitoring Report

    ...Requester with respect to the monitoring measures. Monitoring reports shall be issued at least semi-annually for so long as the Project Ombudsperson deems appropriate. Monitoring protocols and reports shall be made public via the Registry. The Project Ombudsperson will notify the President, Board (and the Donors Committee, in the case of a MIF-funded operation), the Requester, and other relevant parties of the results of its periodic monitoring exercises and of any recommendations that may resul...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2014
  16. Complaint > Rehabilitation of the Railway in Cambodia Project 2

    Monitoring: 1st Annual Monitoring Report in English, in Khmer [PDF]

    ...request for compliance review of the Project was emailed to the CRP on 28 August 2012 by 22 project affected persons represented by David Pred of Inclusive Development International and Eang Vuthy of Equitable Cambodia. The requesters explicitly sought to keep their identities confidential. 3. Upon determination of eligibility of the request, the CRP submitted its report to the Board which subsequently authorized the conduct of a compliance review on 9 October 2012. On 14 January 2014, the ...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2015
  17. Complaint > Altain Khuder debt & equity

    Monitoring: Compliance Review Monitoring Report II

    ...request that this item is closed. operations, EBRD’s monitoring and reporting requirements would be re-established and an assessment of current status against the ESAP commitments would need to be undertaken. Under such a development, EBRD would promptly request and implement monitoring events that would likely 5 include a s...

    EBRD Project Complaint Mechanism - Mongolia
  18. Complaint > Ombla Hydro Power Plant

    Monitoring: Monitoring report V

    Ombla Hydropower Project REQUEST NUMBER: 2011/06 Compliance Review Monitoring Report V – November 2016 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determine whet...

    EBRD Project Complaint Mechanism - Croatia
  19. Complaint > Multiphase Development Infrastructure Program: Support Production in Entre Rios

    Monitoring: Third Monitoring Report

    ...Requester with respect to the monitoring measures. Monitoring reports shall be issued at least semi-annually for so long as the Project Ombudsperson deems appropriate. Monitoring protocols and reports shall be made public via the Registry. The Project Ombudsperson will notify the President, Board (and the Donors Committee, in the case of a MIF-funded operation), the Requester, and other relevant parties of the results of its periodic monitoring exercises a...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2015
  20. Complaint > Low-Income Neighborhood Improvement Program - Habitar Brasil

    Monitoring: Third Monitoring Report

    ...Requesting families Requester in her new home MICI photograph MICI photograph 5 Low-income Neighborhood Case Improvement Program Habitar BR-MICI004-2011 ...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2017
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