Complaint > Ficohsa-02/Tela

Appraisal: English

...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO’s compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In ...

Complaint > Ficohsa-02/Tela

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, including an overview of CAO’s compliance and dispute resolution work see www.cao-ombudsman.org –2– TABLE OF CONTENTS TABLE OF CONTENTS .................................

Complaint > Ficohsa-02/Tela

Monitoring: English

...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private-sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org. Second Compliance Monitoring Report – IFC Investment in Ficohsa, Honduras (June 2019) 4 Table of Contents Acronyms ..................................