Complaint > Lafarge Surma Cement -01

Eligibility: CAO Assessment Report Regarding local stakeholders concerns in relation to IFC’s project with Lafarge Surma Cement (#8035) in India, May 2014

...requested an opportunity to dialogue with LSC/LUMPL and enter into a dispute resolution process, LSC/LUMPL determined that it was not prepared to do so given that it is confident that it has followed all legal and customary requirements of the land acquisition process. The dispute resolution process is voluntary and as such CAO cannot insist on dispute resolution, even where the complainants are requesting same. The complaint will be dealt with through the CAO Compliance process. ...

Complaint > Lafarge Surma Cement -01

Appraisal: Compliance Appraisal Report - Lafarge Surma Cement - October 14_2014

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO Compliance function is the performance of IFC and MIGA, not their client. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC/MIGA’s implemen...