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Complaint > Pan African Paper-01/Webuye

Eligibility: Assessment Report, October 15, 2008

...President of the World Bank Group. Its mandate is to address complaints brought by communities or individuals affected by IFC or MIGA projects in a fair, objective, and constructive manner, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspectives ...
IFC Compliance Advisor/Ombudsman - Kenya