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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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Showing Only Policy Document (Show All Results)

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  1. Complaint > None

    Policy Document: Code of Conduct for EBRD Staff

    ...President The Vice Presidents The Chief Evaluator The Chief Compliance Officer Final provisions: Guidance Notes and Reporting Review Effective Date (Adopted 23 May 2018) 2 Introduction This Code of Conduct (the “Code”) has been revised by the Board of Governors in accordance with section 7 of the By-laws of the European Bank for Reconstruction and Development (the "Bank"). It applies to the President, the Vice-Presidents, the Chief Evaluator and staff members (“Bank Personnel”) and to ...

    - - 2018
  2. Complaint > None

    Policy Document: 2013 CAO Operational Guidelines (OG)

    ...vice is initiated by the CAO Vice President, and is triggered in the following ways: • At the discretion of the CAO Vice President regarding lessons learned from CAO’s Dispute Resolution and Compliance roles; • At the discretion of the CAO Vice President to the World Bank Group President on systemic and critical issues relating to CAO’s casework, and; • A request from the President or IFC/MIGA senior management. Each formal written request for advice will be reviewed by the CAO Vice Presid...

    - - 2012
  3. Complaint > None

    Policy Document: 2013 Annual Report

    ...vice to the World Bank Group President and IFC/MIGA senior management about systemic environmental and social issues related to policy implementation, procedures and systems, and emerging trends. The goal of this advice is to help improve the performance of IFC/MIGA. Advice may be triggered by the CAO Vice President in response to systemic or critical issues arising from CAO’s caseload or at the request of the President or IFC/MIGA senior management. Advice generated by CAO’s Advisory ...

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  4. Complaint > None

    Policy Document: Office of the Compliance Advisor/Ombudsman Terms of Reference (TOR)

    ...Vice President level] that clearly reflects the importance of the role. He/she would be subject to the confidentiality provisions set forth in IFC's policy on disclosure of information and in the World Bank Group Staff Rules. The appointment would be for a period of three to five years, renewable by mutual consent. Since this position requires a high level of outside respect and trust by IFC's and MIGA's President, it will be at the discretion of the President to terminate the employment of the ...

    - - 2012
  5. Complaint > None

    Policy Document: Board Resolution (BR)

    ...vice Function) Advisory Group (AG) Coordinated by OPIC Vice President for External Affairs 4. Office of Accountability (OA). a. = Functions. The Office of Accountability will perform the following functions: 1. Compliance Review: to provide a forum to investigate and report on complaints regarding OPIC’s compliance with its governing. statutes, rules, policies, and procedures in the context of specific projects; and 2. Problem-s...

    - - 2005
  6. Complaint > None

    Policy Document: 2019 IPAM Project Accountability Policy

    ...vices for the EBRD. v. Compensation of the IPAM Head. The Audit Committee will review the compensation package to be offered to the IPAM Head, and provide its recommendation concerning these aspects to the President. The IPAM Head is not entitled to performance based compensation. The same annual salary adjustment that is approved by the Board for Vice Presidents will apply to the salary of the IPAM Head, unless the Board decides otherwise. The Audit Committee Chair, in consultati...

    - - 2019
  7. Complaint > None

    Policy Document: Accountability Mechanism Policy (AMP)

    ...President, after consultation with the Board, and reports to the President. CRP members appointed by the Board upon the recommendation of the President; the CRP reports to the Board. Secretary of the OCRP appointed by the President. Compliance review only by the inspection panel; no formal problem solving function. World Bank panel members appointed by the Board based on president’s nomination; panel reports to the Board. Executive secretary appointed by the president after ...

    - - 2012
  8. Complaint > None

    Policy Document: Complaints Mechanism Principles, Terms of Reference, and Rules of Procedure (CMPTR)

    ...vices of the EIB as well as with the competent services of the European Ombudsman. 5.2 Concerns expressed by civil society organisations as well as suggestions of internationally-reputed consultancies specialised in the field of accountability have been duly taken into account and the EIB complaints mechanism has been adapted accordingly with a view to incorporating the appropriate inputs. 5.3 The current Principles, Terms of Reference and Rules of Procedure underwent a formal public consu...

    - - 2008