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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > SN Power-01/CAO Vice President Request

    Appraisal: CAO Appraisal: Case of IFC and MIGA involvement with SN Power with special focus on the Allain Duhangan Hydropower Project in India, December 17, 2009

    ...Vice President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit, as a result of the compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s operation...

    IFC Compliance Advisor/Ombudsman - India - 2009
  2. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Appraisal: appraisal

    ...Vice President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit, as a result of the compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s operation...

    IFC Compliance Advisor/Ombudsman - India
  3. Complaint > Dinant-01/CAO Vice President Request

    Appraisal: CAO Appraisal for Audit of IFC: Corporacion Dinant S.A. de C.V., Honduras - Case of Appraisal initiated by CAO Vice President, August 13, 2012

    ...Vice President Summary This appraisal relates to IFC’s investment in Corporación Dinant, a vertically-integrated integrated palm oil and food company in Honduras.. In this instance a CAO’s compliance appraisal was initiated by the CAO Vice President in response to a letter submitted to the President of the World Bank Group in November 2010 and conversations between CAO...

    IFC Compliance Advisor/Ombudsman - Honduras - 2012
  4. Complaint > Tata Tea-01/CAO Vice President Request

    Compliance Review: Terms of Reference for Compliance Investigation of IFC Investment regarding Amalgamated Plantations Private Limited (APPL), India

    ...President. The President has no editorial input as to the content of the compliance investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the investigation Report and the IFC/MIGA response to the Board. CAO...

    IFC Compliance Advisor/Ombudsman - India
  5. Complaint > Ficohsa-01/ CAO Vice President Request

    Appraisal: CAO Compliance Appraisal of IFC investments in Banco Ficohsa - December 4, 2013

    ...Vice President, President of the World Bank Group or IFC/MIGA senior management. The focus of CAO Compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many...

    IFC Compliance Advisor/Ombudsman - Honduras - 2013
  6. Complaint > Tata Tea-02/Assam

    Appraisal: Compliance Appraisal for Investigation of IFC regarding Amalgamated Plantations Private Limited (APPL), India, February 6, 2014

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC’s/MIGA’s implementation of measures to ...

    IFC Compliance Advisor/Ombudsman - India - 2014
  7. Complaint > Orion-02/ Gualeguaychu

    Appraisal: English

    ...Vice President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit as an appropriate response to a compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO...

    IFC Compliance Advisor/Ombudsman - Uruguay - 2010
  8. Complaint > Dinant-01/CAO Vice President Request

    Appraisal: CAO Communique Regarding Status of Dinant Case, Honduras, February 26, 2013

    ...Vice-President of the World Bank Group. “The primary focus of the audit is on IFC’s performance, but the role of the company may also be considered.” CAO has engaged an independent panel of experts for the purposes of the audit. The panel will convene in Washington, D.C. February 27-March 8, 2013. CAO will release the audit report publicly, together with any formal response by IFC, once cleared by the World Bank Group President. Full details on the case are available at: www.cao-ombudsman.org CA...

    IFC Compliance Advisor/Ombudsman - Honduras - 2013
  9. Complaint > Bujagali Energy-07/Bujagali

    Eligibility: MIGA Response to CAO Assessment Report

    ...Vice President and Chief Executive Officer May 9,2016 Mr. Osvaldo L. Gratacos Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, N.W. Washington DC 20433 MICA's response to CAO Assessment Report regarding the seventh complaint in relations to Bujagali Hydro Power Project...

    IFC Compliance Advisor/Ombudsman - Uganda
  10. Complaint > Ficohsa-01/ CAO Vice President Request

    Compliance Review: Terms of Reference for Compliance Investigation of IFC Investment in Banco Ficohsa

    ...President. The President has no editorial input as to the content of the compliance Investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the Investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the Investigation Report and the IFC/MIGA response to the Board. CAO...

    IFC Compliance Advisor/Ombudsman - Honduras
  11. Complaint > Dinant-01/CAO Vice President Request

    Compliance Review: Terms of Reference for Audit of IFC: IFC Investment in Corporacion Dinant S.A. de C.V. / Honduras, November 20, 2012

    ...Vice President About CAO CAO (Office of the Compliance Advisor/Ombudsman) is an independent office that reports directly to the president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (I (IFC) FC) and the Multilateral Investment Gu...

    IFC Compliance Advisor/Ombudsman - Honduras
  12. Complaint > Ambuklao-Binga Hydroelectric Power-01/Binga

    Eligibility: Stakeholder Assessment and Framework - July 30, 2008

    ...President ? Vice President Gordon Fritz PSALM Officials Helen Tolentino VP Contract Management & Corporate Services Chito (?) Contracts Manager * We recognize some names may have been omitted by mistake and other names on the list are incomplete or may be misspelled. We apologiz...

    IFC Compliance Advisor/Ombudsman - Philippines
  13. Complaint > Tata Tea-01/CAO Vice President Request

    Appraisal: Compliance Appraisal for Audit of IFC regarding Amalgamated Plantations Private Limited (APPL), India: Case of Appraisal initiated by CAO Vice President, January 8, 2013

    ...Vice President Summary This appraisal relates to labor related aspects of IFC‟s investment in Amalgamated Plantations Private Limited (APPL), a company which manages tea plantations in the Northeast of India. The scope of this compliance appraisal of IFC‟s investment in APPL was established by the CAO Vice President based on allegations submitted by the International Union of Food Workers (IUF) to IFC‟s Communication Portal for Performance Standard ...

    IFC Compliance Advisor/Ombudsman - India - 2013
  14. Complaint > Avianca-01/Bogota

    Management Response: IFC Response to CAO Compliance Investigation Report in respect of IFC's Investment in Avianca, Colombia

    ...Vice President, Global Client Services Acting Vice President and General Counsel

    IFC Compliance Advisor/Ombudsman - Colombia
  15. Complaint > Compania Minera Antamina S.A.-03/Huarmey

    Appraisal: CAO Appraisal Report Minera Antamina, Peru, September 2008

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with assessin...

    IFC Compliance Advisor/Ombudsman - Peru
  16. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report III "Fourth investment" for Audit of IFC, March 2009

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with assessin...

    IFC Compliance Advisor/Ombudsman - Indonesia
  17. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Agreement: Signed Agreement with annexes- Montelimar 01 - English

    ...President Víctor Manuel Solórzano Flores - Vice president Basilio Antonio Martínez - Secretary Yoban Sebastián Rodriguez Núnes - Treasurer Víctor Hernández Sequeira - Chairman Edwin Cáceres Rojas - Advisor Cecilio Rojas – responsible for oversight For Corporación Montelimar S.A.: Oscar Montealegre – General Manager Oscar Gutiérrez – Administrative Manager Danelia Baltodano – HR Manager Marlon Vargas – Supervisor of the agricultural production Varinia Herrera – Cooordinador of CSR and communica...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  18. Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

    Eligibility: Egypt EIPC-02 Assessment Report - May 2018

    ...Vice President of Logistics, regarding the IFC-supported project in Ain Sokhna, Egypt. The Complainant claims that the Company failed to compensate him for work done between April 2015 and November 2015, and that the Company did not comply with the terms of his contract, which requires three months’ advance notice, prior to terminating the contract, or payment in lieu thereof. At the time the complaint was filed, the Complainant claimed that he had been waiting for outstanding remuneration due t...

    IFC Compliance Advisor/Ombudsman - Egypt - 2018
  19. Complaint > Bujagali Energy-08/Bujagali

    Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaint 08), April 12, 2018

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Uganda - 2018
  20. Complaint > Bidco-04/Thika

    Appraisal: CAO Compliance Appraisal Report - Kenya Bidco-04 - March 2018- English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
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