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Complaints (10)

An independent accountability mechanism (IAM) is a citizen-driven complaint office of an IFI that operates independently of the IFI project teams. IAMs receive and respond to complaints regarding social and environmental concerns related to IFI-supported projects. Most IAMs offer two functions for addressing complaints: dispute resolution and compliance review.

EIB Complaints Mechanism

European Investment Bank CM Complaints IAM Country Date Filed Status
NFC Forestry Project EIB CM Uganda 20/10/2011 Closed With Outputs Outside Process