UNDP Stakeholder Response Mechanism Benchmark | Accountability Console

UNDP Stakeholder Response Mechanism

Is the IAM bound by the institution's confidentiality/disclosure policies?

Unknown

Benchmark Category

Confidentiality of complainants and their information

Date of Policy Review

Mar, 2018

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

No provision, but likely yes since designated staff perform SRM functions on the Country Office, Regional Bureaux and Regional Hubs, and BPPS levels.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Yes
UNDP Social and Environmental Compliance Unit	Yes
DEG/FMO/PR Independent Complaints Mechanism	Yes
AFD Environmental and Social Complaints Mechanism	Yes
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Unknown
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review