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ADB Special Project Facilitator and Compliance Review Panel
Will the IAM seek additional information if the complaint is incomplete?
Yes
Benchmark Category
Initial screening and response to a complaint
Date of Policy Review
Jan, 2012
Page Updated On:
May 11, 2021, 5 p.m.
Notes
The mechanism will seek clarification if the complainants have not clearly indicated a choice for problem solving or compliance review.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review