UNDP Social and Environmental Compliance Unit Benchmark | Accountability Console

UNDP Social and Environmental Compliance Unit

Upon submission of the revised complaint, will the process begin again?

Other

Benchmark Category

Initial screening and response to a complaint

Date of Policy Review

Jan, 2018

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

Maybe. If new policy violations are alleged after the process has started, the process may need to be restarted.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Unknown
DEG/FMO/PR Independent Complaints Mechanism	Unknown
EBRD Project Complaint Mechanism	No
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Unknown
UNDP Stakeholder Response Mechanism	Unknown
AFD Environmental and Social Complaints Mechanism	Unknown
EIB Complaints Mechanism	Unknown
EBRD Independent Project Accountability Mechanism	Unknown
GCF Independent Redress Mechanism	Unknown
AfDB Independent Recourse Mechanism	Unknown
WB Inspection Panel	Unknown
WB Accountability Mechanism	Unknown
AIIB Project-affected People’s Mechanism

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review