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ADB Special Project Facilitator and Compliance Review Panel
Who determines eligibility to use the Dispute Resolution/Problem-Solving function?
Other
Benchmark Category
Determination of which function to use
Date of Policy Review
Jan, 2012
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
SPF: Any department can object to the CRO's decision to move forward with a complaint to the CRP, SPF, or another department. The CRO will then seek clarification from the complainant.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review