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EBRD Project Complaint Mechanism
May the IAM interview relevant staff of the financial institution?
Yes
Benchmark Category
Investigation authority during compliance review
Date of Policy Review
Jan, 2010
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Yes. Staff are required to cooperate with the process. That presumably includes interviews.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review