Contact Us
×Thank you for taking the time to help us improve the Console.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Loading...
DEG/FMO/PR Independent Complaints Mechanism
Does the IAM have its own staff?
Yes
Benchmark Category
Operational Independence
Date of Policy Review
Jan, 2017
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Independent Complaints Mechanism FMO (FMO ICM); p. 3, section Definitions, Independent Expert Panel
- Independent Complaints Mechanism FMO (FMO ICM); p. 5, section paras. 1.2.3-1.2.4
- Independent Complaints Mechanism DEG (DEG ICM); p. 2, section Definitions, Independent Expert Panel
- Independent Complaints Mechanism DEG (DEG ICM); p. 5, section paras. 1.2.3-1.2.4
- Independent Complaints Mechanism Proparco (PR ICM); p. 3, section Definitions, Independent Expert Panel
- Independent Complaints Mechanism Proparco (PR ICM); p. 5, section paras. 1.2.3-1.2.4
Notes
The FMO, DEG, and Proparco Complaints Office functions are performed by employees of the respective institutions. The ICM does have its own staff - the Independent Expert Panel.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review