UNDP Social and Environmental Compliance Unit Benchmark | Accountability Console

UNDP Social and Environmental Compliance Unit

Does the IAM have policies governing time delays?

Yes

Benchmark Category

Timeline for Handling Claims (in business days unless noted wth "*")

Date of Policy Review

Jan, 2018

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Social and Environmental Compliance Unit Investigation Guidelines (IG); p. 8, section para. 8.4.34
Social and Environmental Compliance Unit Investigation Guidelines (IG); p. 10, section paras. 10.5.44-45

Notes

Yes. The time frame for the investigation can be amended, and the public can comment on the amended plan. The review and submission of the final report can be delayed by exigent circumstances or reasons.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Yes
DEG/FMO/PR Independent Complaints Mechanism	Yes
UNDP Stakeholder Response Mechanism	No
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
AFD Environmental and Social Complaints Mechanism	Yes
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	No
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review