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EBRD Project Complaint Mechanism
May additional complaints be filed on the same case or project?
Yes
Benchmark Category
Refiling of Complaints/Additional Complaints
Date of Policy Review
Jan, 2014
Page Updated On:
May 11, 2021, 5 p.m.
Notes
"The PCM Officer may require that either the Complaints be reviewed together, or may suspend the further processing of any Complaint(s) received after the first one ..."
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review