DEG/FMO/PR Independent Complaints Mechanism Benchmark | Accountability Console
Complaints IAMs Register Login

Loading...

DEG/FMO/PR Independent Complaints Mechanism

Does the IAM have an official website?

Yes

Benchmark Category

Public Access to the IAM/Outreach

Date of Policy Review

Jan, 2017

Page Updated On:

May 11, 2021, 5 p.m.

Notes

Housed on institutions' respective websites: https://www.fmo.nl/independent-complaints-mechanism; https://www.deginvest.de/International-financing/DEG/%C3%9Cber-uns/Verantwortung/Beschwerdemanagement/; and https://www.proparco.fr/en/icm.

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review